143MTD Customer Help Center

For DTF and UV DTF, the original artwork guidelines list transparent PNG, AI, and high-resolution PDF. Prepare printable designs in RGB color mode; CMYK artwork may shift in color when processed. For engraved leatherette patches, use black-and-white SVG, AI, EPS, PDF, or PNG artwork. Black is engraved; white represents the leatherette color.

Use artwork at 300 DPI at its final print size. DTF and UV DTF graphics need genuinely transparent backgrounds unless the background is an intentional part of the design. Low-resolution screenshots, white boxes, fuzzy edges, and watermarks may print exactly as supplied.

No. Submit DTF and sublimation designs in their normal, readable orientation. Do not mirror them before uploading.

Set the artboard to 22 inches wide and the purchased sheet length, with the width entered first. Place graphics at their actual print sizes, leave room between designs, and export a 300 DPI transparent PNG. Do not rotate the whole sheet to 14 inches wide × 22 inches long when ordering a 22-inch-wide × 14-inch-long sheet.

No. Keep white-only designs on their own sheet and keep glitter DTF, regular DTF, and UV DTF jobs separate. Each uses a different production process.

Measure the intended print area, set each graphic to the exact desired size, and check dimensions before uploading. We print at the submitted size unless a change is requested. Low resolution, missing fonts, unwanted backgrounds, incorrect sizing, and incompatible file preparation can delay an order.

For UV DTF hard-surface transfers, use a transparent PNG with clean edges and no pixelation; avoid extremely thin details and large transparent gradients. For sublimation, the existing guidelines specify RGB, at least 300 DPI, the exact pressing size, and no mirroring. Sublimation backgrounds are allowed.

Contact 143MTD before ordering if you’re unsure about resolution, sizing, transparency, file format, or color mode. Include your file and what you want printed.

Verify your heat press temperature and pressure, and make sure the garment is clean, dry, lint-free, and flat. Pre-press for 2–3 seconds to remove moisture. The press display may not match the actual platen temperature.

1. Pre-press garment for 2–3 seconds at 285–300°F. 2. Position the transfer ink-side down, film-side up. 3. Press at 285–300°F for 8–12 seconds using medium pressure. 4. Peel hot or warm, depending on your press: peel immediately for hot peel or wait about 3–5 seconds for warm peel. Peel slowly and steadily. 5. Cover the design with parchment or a Teflon sheet and repress for 8–10 seconds at 285–300°F for a smoother, more durable finish.

1. Pre-press for 2–3 seconds. 2. Position and align the transfer. 3. Press at 285–300°F for 12–15 seconds with medium pressure. 4. Let the transfer cool completely, then peel slowly… cold peel only. 5. Cover with parchment or a Teflon sheet and press again for 5–8 seconds using medium pressure.

Check for low pressure, low temperature, peeling too early, or moisture in the garment. Thick garments such as hoodies may need additional pressing time. Verify your press temperature rather than relying only on its display.

Check that the full design is contacting the platen, increase pressure as appropriate, and consider an additional 1–2 seconds of heat. Test first to avoid damaging the fabric.

Possible causes include incorrect pressing settings, insufficient pressure, skipping the recommended second press, washing too soon, harsh detergent, or high-heat drying. If you need help, send us photos and your press settings.