Privacy policy

At 143MTD, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services. By using our website or completing a purchase, you agree to the practices described below.

This policy applies to all visitors, customers, and users of 143mtd.com and any related platforms operated by 143MTD.

1. Information We Collect

We collect information to process orders, improve our services, and provide better customer support. The types of data we may collect include:

Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Order details
Any information you voluntarily provide (messages, notes, artwork files)

Payment Information

All payments are processed securely through third-party payment providers such as Shopify Payments, PayPal, or other approved gateways.

143MTD does NOT store or have access to your full credit card information.

Artwork & Uploads

When submitting artwork for custom prints, we collect:

Uploaded images and files
Notes and instructions related to your artwork

Artwork is stored securely and used strictly for the purpose of fulfilling your order.

Automatically Collected Information

When you visit our website, we may automatically receive:

IP address
Browser type
Device information
Pages visited
Time spent on website
Cookies and tracking data

This data helps us improve user experience and website performance.

2. How We Use Your Information

143MTD uses your information only for legitimate business purposes, including:

✔ Processing and fulfilling orders

Producing your custom transfers
Shipping your items
Sending order updates or tracking numbers

✔ Customer service & communication

Responding to questions
Helping with artwork or upload issues
Notifying you about policy updates or changes

✔ Improving our website

Analyzing traffic patterns
Enhancing user experience

✔ Fraud prevention & security

Verifying identity
Monitoring suspicious activity

We do not sell, rent, or trade your information to third parties. Your data is used only for 143MTD business operations.

3. Sharing Your Information

We may share your information with trusted third parties strictly for business purposes such as:

✔ Payment Processors

To securely process your payments.

✔ Shipping Carriers

To deliver your products (USPS, UPS, FedEx, etc.).

✔ Website & Technical Providers

Companies that help operate our website, store data, or process analytics.

✔ Legal Compliance

We may share data if required by law, subpoena, or governmental request to protect our business and customers.

We never sell customer data.

4. Cookies & Tracking Technologies

Our website uses cookies to improve functionality and user experience.
Cookies may help us:

Remember items in your cart
Maintain login sessions
Analyze site performance
Deliver personalized content

You may disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Storage & Security

We prioritize protecting your personal information.

✔ Secure servers and encrypted connections

Your orders and data are transmitted using SSL encryption.

✔ Limited access

Only authorized personnel can view necessary information.

✔ No credit card storage

We never store full payment details.

Despite our best efforts, no online system is completely risk-free. By using our website, you acknowledge these inherent risks.

6. Customer Rights

Depending on your location, you may have rights to:

Access the information we store about you
Request corrections or updates
Request deletion of your data
Opt out of marketing emails
Restrict certain types of processing

To make a privacy request, email us at:
orders@143mtd.com

We respond to all privacy requests promptly.

7. Artwork Privacy

Any artwork submitted to 143MTD is used exclusively for printing your order.
We do not share, reuse, sell, or publish customer artwork without permission.

For protection of your designs:

Files are stored securely
Only our production team can access them
Artwork is deleted or archived after completion

8. Children’s Privacy

143MTD does not knowingly collect information from individuals under 13 years old.
If we discover that a minor has submitted data without parental consent, we will delete it immediately.

9. Email & Text Communication

By placing an order or contacting us, you may receive:

Order confirmations
Tracking updates
Customer support responses
Account notices
Optional promotional messages

You can unsubscribe from promotional emails at any time.

Text messages sent to 573-375-9030 are used strictly for customer service and order support.

10. Third-Party Links

Our website may contain links to:

Social media platforms
External resources
Partner tools

Once you leave our website, we are not responsible for the privacy practices of those third-party sites.

11. Changes to This Privacy Policy

143MTD may update this Privacy Policy when necessary to reflect:

Changes in laws
Updates in business operations
New website features

Any changes will be posted to this page with an updated effective date.

12. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us:

📧 Email: orders@143mtd.com
📞 Call/Text: 573-375-9030
📍 Address: 414 Georgia Street, Louisiana, MO 63353
🔗 Facebook: https://www.facebook.com/1143MTD
🔗 Instagram: https://www.instagram.com/mytwisteddesignz/#

We are committed to protecting your privacy and ensuring your data is handled with respect and transparency.